Privacy Policy

Effective Date: August 4th, 2025

Elevate Movement Club (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our services, whether online or in person.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Account Information: Login credentials, user preferences, and activity history.

  • Payment Information: Credit/debit card details and billing information (processed securely via third-party payment providers).

  • Health and Fitness Information: Injuries, physical limitations, or health conditions (as voluntarily provided for class participation and safety).

  • Marketing & Communication Preferences: Email subscriptions, responses to promotions, and event RSVPs.

  • Website Usage Data: IP address, browser type, device information, and pages visited (collected via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and registrations.

  • Communicate with you about schedules, updates, and promotions.

  • Personalize your experience at our studio.

  • Improve our classes, events, website, and services.

  • Comply with applicable legal and health/safety requirements.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: For processing payments, managing email communications, or hosting our website.

  • Legal Authorities: When required to comply with legal obligations or protect rights.

  • Event Partners: If you register for a partnered class (e.g., a Sip & Spin event with a local business), limited information may be shared for coordination purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and third-party tools (such as Google Analytics) to understand how visitors interact with our site. You can control cookie settings through your browser.

5. Data Storage & Security

We take reasonable steps to safeguard your information. Data is stored securely using trusted platforms, and we restrict access to personal information to authorized personnel only.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data.

  • Correct or update inaccurate information.

  • Withdraw consent or request deletion of your data (subject to legal obligations).

  • Unsubscribe from marketing communications at any time.

To exercise these rights, please email us at hello@elevatetoday.ca.

7. Third-Party Links

Our website or event pages may include links to external sites. We are not responsible for their content or privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: hello@elevatetoday.ca.